Thirty days, no questions asked
If reelpile is not what you wanted, write within 30 days of buying it and you get your money back. You do not have to justify it, and you will not be talked out of it.
[email protected] is the address. One line is enough. Say which email you bought with, so the purchase can be found.
How it actually happens
Azyumba LLC is the seller, and payment runs through Stripe. Write to us and we issue the refund from there. The Stripe receipt emailed to you at purchase has the details, if you need them to hand.
The money returns to the card or account you paid with. It is sent back straight away; how fast it then appears is up to your bank, and a few working days is normal.
There is no licence key to take back, because reelpile has none. We ask that you stop using the app and remove it from your Mac, and we trust you to do that.
After thirty days
Write anyway. If something is broken, a refund is not the first thing worth reaching for, but it stays on the table if we cannot fix it. Nobody wants to keep $30 from somebody who cannot use what they bought.
The one thing to check before buying
reelpile runs on macOS on Apple Silicon, and there is no Windows or Linux version. If you are not on an Apple Silicon Mac, the app will not run at all. Please check that first, because it is the one avoidable disappointment.
The manual describes every feature against the shipping app, and its last chapter is a plain list of what reelpile deliberately does not do. Reading that before you buy is the surest way not to need this page.
Last updated 27 July 2026. Azyumba LLC, California, USA.
Questions: [email protected].
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